Update by user Mar 31, 2021 Resolved to my complete satisfaction.. Original review posted by user Mar 01, 2021 Purchased 11 PGT windows in March 2020, installed May 2020. In October 2020, contacted the distributor/installer about the seal around the exterior glass peeling away. Pictures were taken and sent to PGT. January 2021, PGT Field Service Tech came and advised he would take care of the problem. Silly me, I left for an appointment. Upon return found I now have bronze windows with 1/2 inch of white showing on the frame. Was advised by PGT Service Dept this morning, the service tech said just put the window screens in and you won't be able to see the white. Was also advised I should call the distributor. User's recommendation: Do not invest your money into this manufacturers product.