I have just been contacted by Parcel Monkey saying that they will only refud the cost of the postage not the value of the parcel, despite admiting that they lost the parcel. Shipment PM8181129 was collected via the Parcelforce 48 service on 8 April 2020. The item was not delivered and after a few messages they informed...
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I sent a parcel to Qatar through parcel monkey There was a mistake on parcel invoice fedex called me to query value which said £11.200 I said absolutely not it's approx £200 they said they would amend it. But the parcel arrived still with value at £11.200 so Qatar customs wanted £600 which I cannot and will...
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I placed an order on 2nd Feb/20 for an item to be picked from Las Vegas to Ireland fully paid. Parcel Monkey confirmed that item will be picked from Las Vegas on 17th Feb/20. Several dates were mentioned in which FedEx was to collect item and never did. I was frustrated with their team emails reassuring a...
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I have used parcel money to sent returns to Victorian plumbing. Company used via parcel monkey was DPD. All items received by retailer was delivered smashed into pieces. All the return items were in there original packaging and they were only returned as they were incorrectly ordered. I understand there could be a slight damage but please...
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I used this company to shop a 2lb package Sept 22,2019 I have yet to get resolution, based on what I paid for it say it would take 11-22 days ok , when I got a Final email of delivery it said Germany? So I was puzzle as to why my package end there They gave this...
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Very poor service, calls are not possible.
In the delivery of Dhl Express I chose the place of receipt - the post office. Dhl sent an SMS on Tuesday morning that the parcel was placed at the post office point. But will be able to receive as soon as p. The station will send an SMS with the withdrawal code. This SMS has not yet been sent on Thursday night. It is impossible to call them. Calling on a mobile - either doesn't pick up or shows busy. I called times 15. When calling to the station - a melody sounds and "all the operators are busy please wait a bit. Once I listened to this text for 15 minutes. seconds later, the text "please wait a minute" already gave rise to a desire to strangle the girl who recorded the answering machine. p>
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