Money was taken from my account 3 times in succession £11.74 . Ref 6433711 on 28.10.19. It was not possible for me to submit a screenshot of my online banking details to your website or my first attempt to contact customer services. Got a message to set up an account just to read a message. ReAd the...
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On 7/15/19 I shipped a 14×15×13 box weighting 15lbs via parcel monkey from the USA to South Africa. I printed the prepaid shipping label addressed to their facility in Jamaica, New York. I chose DHL ecommerce as the carrier because they offered the best rates and I thought it was a reputable company. I dropped the box...
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One of the worst customer service. One of the worst company to send you packages. I had to send a package within United States from California to Dallas and had all of my household stuff in it. I chose Fedex as a carrier facility via Parcel Monkey. Fedex tracking says that my parcel has been delivered and...
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August 2019 – LOST MY PACKAGE! I have been trying for 4 months to get information on where a package PMSC5N6M that I sent from the US to Japan is. 3-1/2 months ago I was told the package was being returned to sender via the UK after 1 failed delivery attempt. Last tracking information shows it left...
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I cannot reach anyone at parcel monkey. I re-booked my parcel collection but no one came to collect my parcels and now the website will not allow me to contact anyone to re-book it again. There is no number to ring and no one to talk this through with on their supposed ‘live chat’. I feel let...
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Very poor service, calls are not possible.
In the delivery of Dhl Express I chose the place of receipt - the post office. Dhl sent an SMS on Tuesday morning that the parcel was placed at the post office point. But will be able to receive as soon as p. The station will send an SMS with the withdrawal code. This SMS has not yet been sent on Thursday night. It is impossible to call them. Calling on a mobile - either doesn't pick up or shows busy. I called times 15. When calling to the station - a melody sounds and "all the operators are busy please wait a bit. Once I listened to this text for 15 minutes. seconds later, the text "please wait a minute" already gave rise to a desire to strangle the girl who recorded the answering machine. p>
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