Customer service shocking. Asked for money back as my ebay feedback was going to be tarnished. I was pointed to terms and conditions saying they will do nothing until its 5 days late and that it basically happens which is beyond their control. Tracking information didn't work, and although I put the email address for myself and...
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Customer service shocking. Asked for money back as my ebay feedback was going to be tarnished. I was pointed to terms and conditions saying they will do nothing until its 5 days late and that it basically happens which is beyond their control. Tracking information didn't work, and although I put the email address for myself and...
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Very poor service, calls are not possible.
In the delivery of Dhl Express I chose the place of receipt - the post office. Dhl sent an SMS on Tuesday morning that the parcel was placed at the post office point. But will be able to receive as soon as p. The station will send an SMS with the withdrawal code. This SMS has not yet been sent on Thursday night. It is impossible to call them. Calling on a mobile - either doesn't pick up or shows busy. I called times 15. When calling to the station - a melody sounds and "all the operators are busy please wait a bit. Once I listened to this text for 15 minutes. seconds later, the text "please wait a minute" already gave rise to a desire to strangle the girl who recorded the answering machine. p>
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