I wrote the following letter to Nordstrom Rack/HauteLook Customer Service. I have not received a reply of any kind. To add injury to an already strained relationship, from what I would have thought is a very find company, astounds me. As others have mentioned in their postings, I am shocked not only that they don’t bend rules...
Read more➤
I ordered the crossbody bag specifically for a trip overseas. The zipper was a measure to prevent theft. I ordered rush delivery ($15.99) for it to arrive before my trip. It was scheduled to arrive on Thursday, but then arrived Friday. I left for Spain Friday morning. I came home, hoping that the bag would still be...
Read more➤
Visited Nordstrom Rack in Porter Ranch today- they had rap music blaring really loud and all the customers shopping were mostly 40+ in the store. Not sure who the manager is but they need to realize that this does not represent the Nordstrom brand. In addition, this store is selling toys in the children’s department. Since when...
Read more➤
When you call the Nordstrom Rack at Dulles Town Crossing the phone is answered with a recording in this eerily cheery voice talking about nothing but NIKE for the entire family! It goes on and on about NIKE this and NIKE that. Well let me tell you not everyone wants to buy NIKE anymore…I was turned off...
Read more➤
I purchased a ring on Nordstrom Rack. I waited six weeks and the ring didn’t arrive. I randomly received a gift card in the mail. I checked on my order and the order had been cancelled but no notice was sent to me. I ordered a second ring on May 24 in preparation for my daughter’s birthday....
Read more➤
