Krystal Cancun




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Krystal Cancun

Average Rating:

2.31 / 71 votes / 8 reviews
Paseo Kukulcan Km 9 lotes 9 y 9 A
Cancún
Mexico

Phone number: +52 998 848 9800
Web: https://www.krystal-hotels.com

Category: Hotels

Other Info

+52 998 848 9800
Paseo Kukulcan Km 9 lotes 9 y 9 A
Cancún
Mexico – 77500


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Complaints & Reviews — Krystal Cancun

17 Aug, 2021

Timeshare KIVC

I purchased a timeshare from krystal-cancun-b121187″>Krystal Cancun on July 26 2021, I cancelled it on July 26th the same day after reading all the negative reviews and that it was a scam. I signed their cancellation agreement on July 27 th where it was stated that within 15 days I would get my over $6400 back..I have... Read more➤
27 Jul, 2021

f

On May 31, 2021 my husband and I attended a tour at krystal-cancun-b121187″>Krystal Cancun. We were impressed with the resort as we had just arrived the night before. Our guide was very persuasive and refused us to leave until we made the commitment. My husband became sick with food poisoning and left my daughter (17 years of... Read more➤
It was my first stay at this hotel and I had a great time. I am a big food afficianado and the hotel offered everything a gourmet would want. The property itself was cozy, comfy and was situated right in the city center, where I could find even more restaurants of various cuisines of the world. I’ll... Read more➤
3 May, 2021

Fraud and Total Scam!

We keep receiving these emails claiming that we owe a maintenance fee, and have ignored them because they are not accurate, and are fraudulently attributing debt to our good name. Years ago, we opted for a time-share at the krystal-cancun-b121187″>Krystal Cancun that was GUARANTEED NOT TO HAVE maintenance fees. Furthermore, we were solicited by Rafael Septien for... Read more➤
1 Jan, 2018

Misrepresentation/Theft

*SOLVED

The staff at this hotel sold me a vacation package for $2000. When I returned home and contacted the second-party agency offering the travel services, ICE Platinum Rewards, I discovered the rates and particulars given to me by the salesperson in Cancun were in conflict with what the agent working for ICE described. She told me many... Read more➤

Low Quality Product Delivery

Hello! I decided to order a pizza with delivery to the house, 02. and 27. On July 27, order numbers 1744735 & 1759497. The pizzas I received were slightly warm and uncooked in the middle, the dough was raw, after the first I assumed an accident the second was baked by Sandis, as the inscription on the box said. Of course, the delivery took about 20-25 minutes, now it is important, probably, the main thing faster and more... To solve the given situation I went to the above-mentioned pizzeria in person to meet one of the administration and not raise the topic "in the sun". The saleswoman at Lete listened to me with "long teeth", wrote down my data and information about orders and promised that I would definitely be contacted... It's been 5 days, but nothing... And probably it won't be... management needs it... The key is to sell. Sadly,there is nothing left of the "pizza lule" that was 10 years ago... Complete degradation of quality... People, if you like pizza, do not just go to the lule, there will be a dead mood and hunger, as it were, it will stay... Thank you. PS l. Cien. Pizza lulu, if you want to receive a review, do not force your desire to accept a review only with a photo, it is superfluous, and I think silly, because the review can be after a meal, when there is nothing left to photograph, not everyone takes pictures of everything in front and after table and below to spread on social networks...

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