I sent a fraud affidavit form to PO Box 2020 Aurora, IL 60507 and have not received anything on what to do. This is effecting me and my credit. I did not authorize this use of my info to anyone. Who do I contact to get help? The affidavit form said 4 weeks for a response and...
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They est. my bill for a long time by over 200 units. Now they say we owe them a deposit. I have never been late in three years. They adjusted the bill and keeping what they owe me for deposit. I paid one 3 years ago. When I asked to speak to their supervisor they refused.I've read...
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I called about a month ago said we heard a loud noise (hissing and smelled gas) some came out I guess I was not home. I was told some one would be out to replace a valve because the technician did not have what he needed. So the were to come on Monday the 27 th of...
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OVER-Estimate Usage: I have no problem paying for the gas I have actually used, but when I receive NICRO Gas bills that start and end with estimated readings then I have a problem. I have a vacant dwelling and I have received three monthly bills that are ALL estimated readings. Each month they continue to read higher...
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We have been waiting for a gas disconnect from the main at for at least 6 weeks. The fee has been paid at the time the call was placed. My customer and I have repeatedly called for an update and it seems to be humorous to thier blatantly unprofessional staff that the process is taking so long....
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Poor service, lost capacities
I see they have the same operating scheme, lost capacities. I followed the package to DHL, and I was glad that the package was received so quickly! 09. 02. 2017 my package was at Itella courier! Not only did you not call before the delivery. On February 10, 2017, I found an information sheet with order no. and tel. no where ask to contact them and agree on a new delivery time! Call, of course I can't call! I will write 3 emails, I will receive a reply on Monday, hopefully. But Itella.org website, separate order tracking indicated how to receive your shipment right on February 10, 2017, at 15. 13, just when I was home, wonders, but the door is neither one for calling nor knocking!Hopefully my pack will be found!
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