They publicly promise to “take down” articles that might violate your privacy. And after you complete the steps they request, they do nothing — literally nothing at all. I have sent several emails requesting that they do as they promised, and they ignored them. They clearly don’t care whatsoever if they honor their public commitments. I strong...
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Their website tells you it found an obituary of a loved one, then after you pay and gain access to the website you find that it just gives you the information from the free Social Security Death Index. Labeling that as an obituary is fraud and should be investigated by the Bureau of Consumer Protection of the...
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Am not able to “clip” articles and print. Talked via chat several times. They concluded it was my computer. I dont have any issues with Newspapers.com that does the same thing. No help from Archives at all. Dont know what to do next. A waste of monry!
I have upgraded from Ancestry’s offer and cannot use any features. This is going on a year with no response. I have sent 30-40 emails and called their phone number with absolutely no response. I have asked for a refund and no response. I am pissed. I don’t know what anyone has to to to get their...
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They advertise a free 7 day trial but then charge you $50 if you download more than 2 articles. The CS rep first denied that a 7 day free trial existed then came back with the fine print language regarding the 2 article limit. THe fine print language should be made evident when signing up and also...
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