3580 Gateway Dr., Pompano Beach, Florida, 33069
United States
Phone: (800) 245-0205

Category: Bed and Bath is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Craftmatic, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Craftmatic

11 Jul, 2021

Craftmatic Bed doesn’t work

Never heard from anyone and finally figured it out myself. What happened to customer service? Did pandemic wipe out all of workers everywhere…incredible. US CITIZENS GET BACK TO WORK!! User’s recommendation: Dont wait for craftmatic to help you out.

Today my craftmatic bed was delivered….finally. After looking it over &; referring to my information regarding the sale, I believe that the wrong bed was delivered to me. I purchased a craftmatic legacy base with dual density firm/plush mattress. The firm…

I purchased a craftmatic adjustable bed in dec 07 and have had the motors repaired through craftmatic in the past. I tried getting them repaired yet again and to my dismay I was told that my lifetime warranty was not honored by this new craftmatic company, I would like…

14 Jan, 2021

Craftmatic Beds not working

I got up this morning and I went to put my bed down and it would not go there’s no noise no nothing it just won’t work User’s recommendation: They are good beds I’ve never had a problem till now.

Need to call during regular business hours. Will call on Monday.

Severely years ago my bed stopped working ; I have tried to get it repaired supposedly with a lifetime warranty on motors User’s recommendation: Make sure you get a warranty in writing and witmessed.

Received 4/16/2019 my base was slashed pieces of wood came out the delivery guys who opened everything and set up took pictures and told me to fill out warranty papers and write it and inform. I did I also spoke to Steve Rega to let him know, now my bed base has another issue I flipped my… Read more➤

25 Jul, 2020

Craftmatic Won’t deliver bed

We ordered one. Was supposed to be delivered 7 17 2020. Can’t get any information. User’s recommendation: Don’t buy one.

We bought this bed on 06/08/2020 the sales rep that sold us this bed first told us that it would be no issue with the current bed we have to install this new Craftmatic bed on top of the slats, to my amazement when the installers came to deliver my bed 6 weeks…

We love our Craft matic bed had it for 10 years, but one of our remotes has stopped working all buttons work other than the feet or legs button please let us know what to do THANKS,David B Johnson

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