I returned swimwear originally ordered online to the warehouse, which was the only way to return the items. Two of the tops were sent back to me with a note stating the items must be unworn with original tags intact, which is exactly how the items were returned. When I called Customer Service to inquire why the...
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I bought linen boyfriend pants from NY&Company store, located in Indianapolis, IN (Store 661). After buying the pants, the item was put in my closet as usual. Not thinking anything was wrong with the product. Upon getting ready to wear the item, I found out that I bought a defected item. Unable to find receipt, I attempted...
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I went to the store on 05/18 at the Fair Oaks NY&C location in VA. I stood in line for 15 minutes while 2 people were being helped in front of me and I was standing directly in front of the cashier on the right. At this point I was holding my crying son (crying for 10+...
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Good Afternoon, I am writing to you regarding my dissatisfaction of the service I have been receiving for an lost order. I placed an order in the store on 4/27. The item was shipped and said to be delivered on 5/1. My order # is S01800004001929. I never received the order. I have called numerous times to...
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The New York & Company located in Harlem on 125th st was an excellent for Harlem residents. I recently found out the location I frequently shop since the location open is now an Outlet. I was told that the location wasn’t doing well in sales as a result. The employees are very friendly and always demonstrate excellent...
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