I went to the store on 05/18 at the Fair Oaks NY&C location in VA. I stood in line for 15 minutes while 2 people were being helped in front of me and I was standing directly in front of the cashier on the right. At this point I was holding my crying son (crying for 10+ minutes). After 15 minutes of standing there, the cashier in the middle (young African American woman) yells out saying "MA'AM YOU'RE GOING TO NEED TO GO BEHIND THE BACK OF THIS LINE.. THAT'S NOT A LINE OVER THERE." I look over to my left and I see that there are 2 other lines formed as well behind each cashier (3 cashiers). I told her I had been standing in my spot for 15 minutes and have witnessed her take multiple people in front of me and she should have told me that I was standing in the wrong spot 15 minutes ago as opposed to waiting for the lines to form and making me wait much longer with a crying baby. She responded and said "NOPE I DIDN'T SEE YOU THERE SO YOU NEED TO STAND BEHIND THIS LINE." I told her I wasn't going to be standing in the back of the line and that she needs to speak to me with respect and multiple people behind me agreed that I shouldn't be moving to the back and that I could go in front of them since I was there before them to begin with. She starts ringing me up and then proceeds to ask me for my email. I told her I didn't want to provide my email and then she responds "FINE WELL THEN YOU DON'T GET ANY COUPONS." I let her know she was acting like a b**** and she got mad and told me she wasn't going to help me and wanted to call security on me. I let her know that yes I cursed at her however she has been mistreating me in front of everyone and speaking to me in such a condescending manner. I asked her for her manager and she was like OH HONEY I AM THE MANAGER CAN I HELP YOU? Finally, the cashier (older indian lady) to the right of her told her to go to the back and stop helping customers. She stepped away and the cashier told me to wait and she'll help me. She apologized to me multiple times on behalf of her coworkers behavior and told me she heard my son crying and saw me standing there and that the wait was long because the customer she was helping needed her to call other stores and that the other cashiers shouldn't have made me wait so long, shouldn't have taken people in front of me, and shouldn't have told me to move because there aren't actually any signs showing where the line starts. I asked her for the manager and she begged me not to complain and told me that her coworker was having a bad day. I have been a New York and Company rewards member for a long time and haven't ever experienced this type of disrespect and behavior there. I spent $200 on Saturday and regret doing so after what I experienced. I need someone to contact me ASAP to let me know how this will be handled.