Good Afternoon, I am writing to you regarding my dissatisfaction of the service I have been receiving for an lost order. I placed an order in the store on 4/27. The item was shipped and said to be delivered on 5/1. My order # is S01800004001929. I never received the order. I have called numerous times to get this resolved. I was told that the item will reship. I still have not seen a tracking number for the new item. I spend a lot of money with you and I think the way this is being handled is unacceptable. I should not have to wait this long. I would like to see if my item can ship ASAP. I am afraid it will become out of stock. My name is Trina Filmore. I can be reached @trina.[protected]@yahoo.com or [protected].