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1800 817 351 (Ireland) 8800 770 7597 (Russia)
+1 800 595 9138 (United States) +1 888 832 7084 (Canada) +44 800 802 1057 (United Kingdom) +61 395 825 582 (Australia) +64 800 451 063 (New Zealand) +42 800 802 548 (Austria) +32 80 026 061 (Belgium) +45 80 820 174 (Denmark) +358 800 552 065 (Finland) +33 805 109 946 (France) +49 800 724 3143 (Germany) +39 800 596 342 (Italy) +31 800 023 2242 (Netherlands) +48 221 131 449 (Poland) +351 800 180 210 (Portugal) +34 900 839 029 (Spain) +46 20 889 835 (Sweden) +90 212 400 0585 (Turkey) +86 400 890 2887 (China) +852 21 129 500 (Hong Kong) +81 120 577 235 (Japan) +65 31 634 280 (Singapore) +27 216 579 700 (South Africa) +82 23 389 085 (South Korea) +54 810 999 0553 (Argentina) +55 40 039 878 (Brazil)
Brighton Landing, 100 Guest Street
Brighton , Massachusetts
United States – 02135-2088

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Complaints & Reviews — New Balance Athletics

3 Jan, 2021

Shoe/ Staffs said orders cancelled, but charged on me finally

At the beginning, I go to NB website to buy the shoe”993″, but after my paid ( 1st order no. NSE005025) I found I hadn’t login my number account, since I want to get the bonus point, so I email their customer service, and then they told me the order was cancelled. So I tried to buy... Read more➤

Clothing, Shoes and Acc

12 Nov, 2020

Men’s shoes

I purchased a pair of men’s shoes and within 1 month the entire sole fell off 1 shoe and the other shoe sole was falling off. This occurred after 1 month of normal activity.I have purchased 2 other pairs of men’s shoes in the past and I was completely satisfied with them. I am not a wealthy... Read more➤

Clothing, Shoes and Acc

27 Aug, 2020

ma411lk1

I have worn mw411bk2 for years. I tell everyone it's like walking on a cloud. I looked for a new pair and could not find the same number but I found ma411lk1 and ordered 2 pair, What a mistake. I don't wear socks so it would take a few days to break them in. The ma411lk1 gave... Read more➤

Clothing, Shoes and Acc

12 Aug, 2020

defective shoes. nb 860

Hello. I bought the New Balance 860 model on June 06, 2020 from the official online store. Yesterday – August 8, 2020, I noticed defects on shoes. Only two months and sneakers began to tear at the seams. Where is the quality of your shoes? I have been using your shoes for many years, this has not... Read more➤

Clothing, Shoes and Acc

29 Jan, 2019

new balance 1080

Late 2018, I bought a New Balance 1080 for a more comfortable run from a new Balance Factory Shop in Diep River, Cape Town. I am a neutral runner and always used Asics before. Since i bought the shoe, I had nothing but discomfort. Inner soul cause blisters on my right foot, Front and Heel burning sensation.... Read more➤

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