Mr Price Group / MRP




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Mr Price Group / MRP

Average Rating:

1.67 / 264 votes / 32 reviews
65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex
Morningside
South Africa

Phone number: +27 31 310 8000
Web: https://www.mrpricegroup.com

Category: Products and Services

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Complaints & Reviews — Mr Price Group / MRP

11 Mar, 2022

Customer service

Good Day, I would like to place a complain about the service I received yesterday @ MR PRICE, WESTGATE. I was there asking to be assisted with an exchanged of clothes that we received as gifts for my daughter. Thee MANAGENER -LEBOGANG KHENTANI she was actually rude and was not interested to hear me out , she... Read more➤
Please be so kind to cancel the airtime contract with immediate effect. Your contract does not allow me to transfer airtime, do my ewallet services. This is none negotiable. I want this cancelled before cob today. This inconvenience has caused me enough for a day and a night. Ms e. Stewens Id:[protected] Cell:[protected]
13 Sep, 2021

Thorned trouser

I’m very unhappy about the service I got at Mr Price Postmasburg. I bought a trouser on the 4th of September, I fitted the trouser and it fitted perfectly. I went to work with the trouser on the 8th of September and it got thorned between the legs. I went to Mr Price on the 10th with... Read more➤
10 Sep, 2021

Managers ignorance

On the 09/09/21 there was an incident where 3 strange guys were having a meeting in our canteen and it wasn’t business related issue, so I asked my supervisor about those guys and he said he don’t know also as he wasn’t informed, so I find it strange because a lot of Mrp policies were broken as... Read more➤
10 Sep, 2021

Shrinking clothes

Good day, My whole life I have been a loyal customer, shopping almost only at Mrp. But today I am very disappointed. On Sunday the 5th I went to Mrp Boksburg to shop some clothes for my new work. I fitted every item I took that day, just to wash the items once and then it does... Read more➤
I went to Mr Price Newtown Junction to return my online order(Order no:**********27).It was past 5 to 6 in the aftrer work.I passed by Mc donalds to fetch order and i asked the manager Joyce how long will it take to prepare my ice cream because i wanted to go to Mr Price before they close.She said... Read more➤
I was offered a r100 voucher by sheet street which is in the same group as mr price. I was advised on the sms that I could use it at any of your stores. I went to your mr price home store in william moffat port elizabeth on monday 23 august only to be advised that the... Read more➤
I had a two year contract with no problems. I accepted an early upgrade in April 2021 and received the new device before the end of April. My first contract expired at the end of May. When the new contract kicked in on 1 June is when my woes started. As per the new contract, R50 airtime... Read more➤
16 Aug, 2021

Refund CRS13B6FD5

i bought online order [protected] and requested a refund as I already re-ordered. This happened on the 13th July 2021 as I phoned every day and was requested to send my bank details through for a refund. this was confirmed and received on the 30th July 2021. On the 2nd of august 2021 i received a voucher... Read more➤
10 Aug, 2021

Refund Ref..CRS13B6FD5

please advise as i bought online order [protected] and requested a refund as I already re-ordered. This happened on the 13th July 2021 as I phoned every day and was requested to send my bank details through for a refund. this was confirmed and received on the 30th July 2021. On the 2nd of august 2021 i... Read more➤

Poor service

As of 08. 10. 2020. I found that the exterior door of our staircase at Rushonu 30. Standing open - although the chip was working (it was magnetized). At 14. 00. I called to visit 67374550 about the problem. In the evening I was called back that the master would be. Today is 11. 10. 2020. At 19. 00. - So far no one has arrived and fixed the problem. What service do we pay for?

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