I ordered two items and only one was delivered but now I’m struggling for a month to get my refund back from Mr. Price Group. I emailed, called, and still no response. They ignoring my emails and if I call their customer care they tell me different stories every single time. I WANT MY MONEY BACK. THIS...
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Good day, Please have someone get in contact with me for Mrp poor customer service and terrible communication. Please kindly note that I paid my account via cellphone and in Jan when the money did not reflect I complained and everyone at mrp told me it was a systems error. I paid my account and this scam...
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Good Day I noticed an amount of R560 added to my account. When I queried it, I was informed that you had a systems error last year April 2020 that you corrected now… I then sent the email below numerous times with no response, to [protected]@mrpg.com & [protected]@mrpricegroup.com. I am a regular customer and have this account...
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Good day i have a complaint about mr price store N1 City Mall. When one call the store they don’t answer the phone. Today 26th June 2021 I’ve gone in to the store and spoke to one of the people working there and told him about it and I’ve stood infront of him in the shop calling...
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On Monday 17 May I received a call from Mr Price Money Group contact centre agent. As I had recently opened an account. The agent was offering me a funeral plan and I said I was not interested. She kept on insisting, repeating herself on and on and I keep telling her that I under lstand but...
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Poor service
As of 08. 10. 2020. I found that the exterior door of our staircase at Rushonu 30. Standing open - although the chip was working (it was magnetized). At 14. 00. I called to visit 67374550 about the problem. In the evening I was called back that the master would be. Today is 11. 10. 2020. At 19. 00. - So far no one has arrived and fixed the problem. What service do we pay for?
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