I paid up my Mr Price account more than 6 years ago, yet my credit report shows that the account is active. I have sent numerous call backs on the Mr Price website, emails, calls and even logged a complaint on Hello Peter, but they have not responded to one of them. My request is simple –...
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I returned a fitted sheet which was written queen size on the outside but inside was actually double size. I was told to go to Mr price home where I bought the product, but the one that I went to today was closer to where I live. The “manager “said they cannot help me, I asked since...
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A 3-piece couch set was delivered at 2pm on Monday 15 March. Upon opening the boxes, it was clear that the couch is dirty and shop soiled. WhatsApp sent 15 March 18h21. Call made to call centre (Cameron) at 08h01, email with photos sent at 08h31, call made to call centre (Shaun) at 12h19, another email sent...
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I made an order online on 12feb 2021, the money was deducted but the order was not processed and did not appear on the app. I never received anything. I sent a few enquiries about my order since the 15th of Feb 2021 and I have communicated with 5 consultants (Sithembiso – on call and e-mail, Naledi...
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I purchased 2 foot stools at Mr Price Hone in Hillcrest, Durban in November 2020. A month later one of the buttons fell off. I did not have a receipt but I showed them my credit card statement to prove I had bought it. I spoke to Wendy at the store and she said that I would...
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Poor service
As of 08. 10. 2020. I found that the exterior door of our staircase at Rushonu 30. Standing open - although the chip was working (it was magnetized). At 14. 00. I called to visit 67374550 about the problem. In the evening I was called back that the master would be. Today is 11. 10. 2020. At 19. 00. - So far no one has arrived and fixed the problem. What service do we pay for?
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