Over 600 was taken from our account unauthorized. I have contacted them several times to fix the issue with no help. Jennifer the manger is a liar. User’s recommendation: Do not go to hand and stone unless you like to be ripped off.
Over 600 worth of charges to my credit card without my approval. Spoke to jennifer who lied & said it was closed User’s recommendation: Do not go to chandler jennifer lies.
Update by user Dec 26, 2020 Company fixed the issue and I have been provided with partial refund. Update by user Dec 26, 2020 Since the Audit was preformed, I have been credited the missing minutes in my Membership. Original review posted by user Dec 26, 2020 Apparently when I placed my account on hold due to...
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I asked to cancel my membership in late August. I received an email saying it was being cancelled. I have then been asking weekly what the status was of my account, on the phone and in person. I had left 4 messages for the store manager and NO CALL BACK EVER! So then I get a call...
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I had a 50 dollar gift card. I called and gave them cc info to book a massage expecting the price to be 59 dollars as that is what you find on internet. Nowhere does it say you will pay 99 if you ever had a massage there in the last 8=9 years!!!! .( I had been...
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