More Contact Info

Toll-Free Number:

(800) 828-8200

Customer Service:

(305) 925-3094

Mexico, Central and South America

+52 555 627 7300

Cancún Location:

+52 998 881 6000

Headquarters:

+52 998 193 2010

Jamaica Location:

+1 876 613 9179

Members Inquiries:

(800) 346-8225

+52 559 138 9589

ELITE MEMBERS

R C I:

(800) 338-7777

US And Canada

Reservations:

+52 998 193 0285

TOLL FREE

Travel Agents:

(877) 782-5018

Other Info

Other Info (opening hours):

Hotelera Palace Resorts, S.A.P.I. de C.V.

Carretera Cancún Puerto Morelos km 21,

Manzana 01, Lote 1

11, Edificio A, Supermanzana 47,

Quintana Roo, C.P.77506, México.

Company Address

Moon Palace Golf And Spa Resort

Carretera Cancún Chetumal Km340

Cancún,

Mexico

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Moon Palace Golf And Spa Resort , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Moon Palace Golf And Spa Resort

6 Aug, 2021

Sewage smell everywhere

Original review updated by user Aug 08, 2021 Stayed at Moon Palace Nizuc (Cancun) a while back and had one of the worst experiences ever! While using the room Jacuzzi, had raw sewage all over my skin. Area smelled of sewage but didn’t think it would be in my room! Reported the event to front desk and... Read more ➤

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