Complaints & Reviews — Monitronics

Called because I am moving. I was told that my 24/7 alarm company is closed.

Called twice to cancel…. still not cancelled and sending me bills. Spoke with someone a week ago and they said no worries we SEEwhwre you called to cancel and we are marking your Acct clear of all balance. This week I’m gwtting nasty phone called trying to collect. Tell them the whole story they transfer me to... Read more➤

My elderly mother had a contract for service with Monitronics. The security monitory equipment was removed over a year ago but they continued billing with automatic wihdrawal from her bank account. Having read the other reviews, I see that others have had similar experiences. Lessons learned: 1. Removing the equipment does not terminate the service. I don’t... Read more➤

I have cancelled my service with Moni. I cancelled twice on the phone with argumentative sales rep that did not accept cancellation even though i was talking to her after supplying my passwords and account information. I also sent a cancellation to correspondence@***.com. Moni has not accepted my cancellations and have stopped drafts at my bank. I... Read more➤

Office closed and have to call back on Monday.