No one told me that my Moni app was going to change to Brinks. When my neighbor needed me to remotely disarm my door, I couldn’t find the app. Not good!!!!
Monitronics merged with Brinks and my bill went up to $61.00 a month. I just have a keypad and a couple door sensors. When I called to cancel they said I had to let them know 30 days ahead. I wasn’t notified even 3 weeks that they were changing companies and raising rates. Total rip-off. Don’t do...
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Husband passed. Cant afford service
I started with this company in 2008. I don’t even know why I did not cancel it ASAP. Maybe busy life. One thing for sure I can say they offered the worse costumer service and their system, if you don’t do the monitoring yourself about system upgrades, they won’t even call you about it or follow up...
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Today, my credit card company notified me that a charge was placed against my card from “Brinks Security”. The amount charged was the same amount that is usually charged monthly by Monitronics Security and the charge is hitting my account around the same time my Monitronics charge usually hits. Was Monitronics purchased by Brinks Security recently? If...
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