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Average Rating:

1.63 / 135 votes / 77 reviews
11215 Metro Parkway, Fort Myers, Florida, 33966
United States
Phone: (888) 855-4986

Category: Footwear and Clothing is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Chicos, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Chicos

Do not return by mail if you can help it. It took nearly one month before my account was credited with no way to track the return to Chico’s when mailed with their label at a cost of nearly $8.00. I would have used less gas to drive to the store 30 miles away! Also, no way… Read more➤

3 Jan, 2021



I tried to contact Chicos online, and also by leaving a voicemail message. To date, I have had no response from anyone within the Chico’s organization.

My wife and I decided on just one gift for each other this year. I placed my oder with Chicos on December 15th, paid $16.00 extra for express shipment to be delivered by December 23rd. According to their tracking number the merchandise was not even delivered to USPS until December 21st even though I received notification that… Read more➤

Placed an order for 2 pairs of identical leggings and the free charm bracelet for ordering over $100. Received 1 pair of the leggings I ordered, 1 pair of a pant I didn’t order but ended up liking so kept, and some cheap jewelry I didn’t like in place of the charm bracelet. Called to request they… Read more➤

28 Nov, 2020

Chicos Would not accept return

I ordered a pair of jeans Nov 15. I planned to wear them Thanksgiving Day. I had already tried them on and thought they were fine. That morning I cut the tags off and came out for our Thanksgiving Day dressed. My daughter told me the ankle length was waaay too short…

Sad to know that you’ve lost me as a customer, as well as a lot of others my size in Scottsdale, AZ, at your Summit and Kierland locations.

27 Sep, 2020

Chicos COVID-19 Complaint

The manager in the Shreveport, LA store does not enforce mask wearing, even though there is a sign on the door upon entering. I had to tell some employees to wear their masks properly. COVID-19 is a deadly disease. Chico’s Shreveport mask up!

Have been, for weeks now, having trouble accessing your website! Something like the page is not the site owner…. Tried your phone number, but you know how difficult that is!

They take 6 weeks or more to process returns. Who in their right mind would ever order anything from them again? User’s recommendation: Don’t buy anything that won’t absolutely fit!

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