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Complaints & Reviews — Monitronics

26 Jun, 2018

We have been paying fr this service for over two and half years, but we do not have this service any longer..we have not had it for 2 1/2 years.. we currently have another service . please discotinue

for 2 1/2 years w have been paying for a service we do not have!! it was or should have been discontinued 2 1/2 years ago!!! but this service has been coming out of our account all this time!! we have a new service now and we are very pleased with it.. please do not charge us... Read more➤

Security Services

22 Jun, 2018

Need help geting signs for home

I have had service for over 2 years and have not received any signs or any kind of awareness tools and cannot ever reach anybody from customer service so I would like to cancel service. so please cancel service immediately I do not have anymore details at this time. . please call or cancel service immediately. I... Read more➤

Security Services

21 Jun, 2018

Terrible harrassment of 85 year old woman

My parents had Monitronics for several years. They decided to request a front door key pad lock. A tech came out and was there so long my parents called me over. We were told that they would have to replace their large carved front doors. He was not able to do anything for them. A few months... Read more➤

Security Services

20 Jun, 2018

No Security With This Company

Monitronics installed a system in my home. When installing, they spliced the electric power supply for the system into the ac outlet that was nearby. This caused arcing (sparks to fly) and within a month burned out the transformer of the unit which began to smoke. I had to take the outlet on the wall apart and... Read more➤

Security Services

19 Jun, 2018

Poor service all around

Montronics installed a home security system. They spliced it into an existing ac outlet which began arching and blew out the transformer of the alarm with a month. I could have caused a fire. I made multiple phone calls to the company to no avail because they closed their office in Huntsville , AL. I paid for... Read more➤

Security Services