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Complaints & Reviews — Monitronics

3 Aug, 2018

Have just cancelled payments after over a year without service.

I have tried to contact reps. in Puerto Rico since I have not had any service for over a year. But since the contract is almost over , I decided to cancel it due to breach of contract. I have also contacted BBB and the consumes affair Department, because after a cat. 5 hurricane , no one... Read more➤

Security Services

1 Aug, 2018

Monotronics Listen

I called and tried to cancel my service because we sold our house. I was told that I can pay out the contract (which I didn’t know I had a contract) , this would be over a thousand dollars. or get the new owners to take over the 29mos left on the contract. Or I can move... Read more➤

Security Services

1 Aug, 2018

cancelling

I would like to cancel my service.. I am way past my contract. I tried to cancel months ago and they seem to want to make it difficult.. the girl said .. well you have to fill out and sign some documents.. I said ok.. She said she would email .. them to me..I said ok I... Read more➤

Security Services

25 Jul, 2018

I want out of my contract, when I got monitronics they said it was the best and best customer care also I have a shop in my back yard they said it would be covered also but its not.

They said my shop in back yard would be protected also but I received emails several times a day saying shop door is open this went on for about a year so they sent a person out to replace alarm on shop I told them I haven’t been able to use alarm for a year so I... Read more➤

Security Services

14 Jul, 2018

Can’t chat or get a hold of anyone. Just texts!! Ha.

Had service for full 5 years. Called after husband passed later in last of May. Service ended in early June! Found out it had to be done through Brinks! No notice in change, ’til called! All had to be done electronically with signature from singing in the beginning! Gave all info. to them over the phone needed!... Read more➤

Security Services