No compensation will be paid for canceled flights
13. 08. 2017. Literally 50 min. The first departure was canceled bt flight 345 Melbourne - Kaunas, without ensuring arrival in Kaunas, departing not earlier than 1 hour before or arriving in Kaunas not later than 2 hours after the estimated time of arrival. In line with the requirements of the EU regulation on air passenger rights. Instead of paying compensation for 2 passengers in the amount of AU$ 500, bt spends my time and writes useless answers: "I would like to explain to you that the flight was canceled due to an unforeseen technical defect. An engine oil cooling system defect was detected for the planned aircraft. the safe flight required additional tests in accordance with the procedures and instructions specified by the aircraft manufacturer,as well as the identified defect must be corrected. As this could not be done before the start of the flight and unfortunately no other aircraft were available to the airline to operate the flight, it was decided to cancel the flight as the aircraft was not allowed to operate with such a defect. Therefore, we cannot rely on your claim for cancellation compensation. "They are completely lying - these kopeckers are blacklisted by Australian companies because they unsubscribe on a regular basis.
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