More Contact Info

Toll-Free Number:

(800) 346-6616

Service:

(800) 989-5101

Company Address

Safe Step Walk-In Tub, LLC

402 BNA Dr., Suite 350

Nashville,

United States

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Complaints & Reviews — Safe Step Tub

18 Aug, 2021

Follow up electrical and air hammer noise

Hello Jennifer this is Brian of King City. Thank you for talking with me today. It is a two-week check-up from the last time we spoke. Thank you for getting your team on this ASAP and contacting me to schedule the contractors.

Pools, Spas and Plumbing Supplies

27 Jul, 2021

Failure to Get Satisfactory Response to Problem with Instillation

That fact that all of the occupants in the house are physically challenged, we felt that it would be feasible to get a walk in tub. We contacted Safe Step and on Octoberr 15,2020, Representative John Twist came for an initial inspection. He assured us that everything…

Pools, Spas and Plumbing Supplies

4 Jul, 2021

Dis-satisfied with so-called service!

Has broken down in a months time twice, can-NOT get anyone out here to do anything! They say, “ORDERING PARTS”! They do Not even know what parts to order! $20,000 thrown away on JUNK for 2- 83 old people!!!! Taken BIG TIME!!! User’s recommendation: Do not buy from this rip-off artists!

Pools, Spas and Plumbing Supplies

17 Jun, 2021

Was suppose to get deposit back in 3 days

I had 3 days too cancel my order, I called the next day, I called safe step tub and spoke to Kevin Scott he assured me that my $2000 would be refunded in 2 to 3 days, here it is 2 weeks and I left several messages. And no one has responded. User’s recommendation: Make sure you... Read more➤

Pools, Spas and Plumbing Supplies

7 Jun, 2021

We ordered a walk in shower and it has been over two month. nd we left $900 down payment and nobody seem to give a dam about getting a shower put in. We were told that it would be in by June 10th . C

Nobody seem to give a dam about putting in the walk in shower we ordered. Call 559-203-**** ASPA. Or I will find someone else. You people do not hole to your word. I also will call the BBB and let them know to. Karl Ritterbush

Pools, Spas and Plumbing Supplies