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I live in London and consider myself a regular visitor of the Regents Street + Oxford Street branch and love the brand and quality as well as the usual good service. I have also shopped in Dublin on many occasions as well as Bruges, New York and Tenerife all with the same impeccable service and excellent customer...
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I placed an order for earrings that were advertised as Burgundy, picture and description said Burgundy on massimo dutti website. I received earrings that were brownish. After sending pictures of what i have received and speaking to customer service they explained to me that sometimes they advertise their products as being red, orange and sometimes what customer...
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Delivery Time
An order was placed from an online store with courier service Dpd. An SMS message was sent that the delivery will be on 12. 01. 2021. To date, the package has still not been delivered, looking at the tracking code, it appears that the package has been standing still for a week. It is simply not possible to call Dpd.
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