More Contact Info

Toll-Free Number:

(800) 289-6229

Customer Service:

Credit

(888) 257-6757

Credit

(513) 398-5221

Furniture and Mattress

(888) 822-6229

International

(513) 573-7912

Logistics And Operations

(201) 863-3250

Systems And Technology

(678) 474-2000

Wedding and Gift Registry

(800) 568-8865

(212) 494-3000

(513) 579-7000

Investors/ Franchasing:

(212) 494-1621

Investor Relations

(866) 337-3311

Transfer Agent

Legal:

(888) 529-2254

Sales/ Reservations:

(800) 456-2297

Furniture

(800) 622-9233

Mattress

(877) 622-9722

Other Info

Other Info (opening hours):

Mailing Address

PO Box 8113,

Mason, Ohio 45040

Privacy Inquiries

P.O. Box 8215,

Mason, OH 45040

13th Floor, 151 West 34th Street,

New York, NY 10001

Locations:

San Francisco

170 Ofarrell St,

San Francisco, CA 94102

Cincinnati

7 West Seventh Street,

Cincinnati, OH 45202

Chicago

111 N State St,

Chicago, IL 60602

Company Address

Macys.com, LLC

151 West 34th Street

New York,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macys , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Macys

4 Aug, 2021

Credits on my rewards

My rewards are not credited to my rewards. Ellen.m.Brovold Do not have or want a credit card. Talking about my rewards points i want to use now

Supermarkets and Malls

3 Aug, 2021

I returned the items but my refund was not received

I ordered multiple suit during pendamic since trying out was not feasible option. I keep 2 suits return the rest . After checking apron the refund I realized that have not received refund for few items .even though it is showing received. Few items showing not received I have sent back for sure.

Supermarkets and Malls

1 Aug, 2021

Left security Tag on

Went to Macys CoralSprings Florida. Purchased many items. Grandson went to wear pants to a formal occasion this morning. Could not wear correct and required pants. Will keep pants but want a credit if I need to return to the store for the ineptness of your associate, This is Not the first time but I am a... Read more ➤

Supermarkets and Malls

25 Jul, 2021

To place a order

It was awful. I talk to the person five minute than they said they would transfer me but they hung up on me. Wait five minutes didnt get any help. Just awful!!!

Supermarkets and Malls

22 Jul, 2021

917854****

I called twice to resolve a missing order the first time I called the person phone was static I could hear anything she said and she didnt have the decency to call me I know she knew about my order and she got all mmy info but she didnt call me back or send me an email... Read more ➤

Supermarkets and Malls