More Contact Info

Other Info

+86 10 5908 0008
Diantong Shidai Guangchang, Building #2 Suite D
7 Jiuxianqiao Beilu, Chaoyang District
Beijing
China
US Address

808 Howell St #300
Seattle, WA, 98101 Show MoreShow Less

Company Address

LightInTheBox.com

Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road

Beijing,

China

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Complaints & Reviews — Light In The Box

5 Aug, 2021

My Debbie card was stolen

I told light in the that my wallet was stolen and they still sent me the merchandise and I need to know what can I do to send them their merchandise back

Clothing, Shoes and Acc

5 Aug, 2021

Unauthorized charges on my card. Fraud. And my bank needs me to send proof of fraud for them to give me my money back. I need lightinthebox.com to send me billing address and shipping address used.

Update by user Aug 05, 2021 The bank has denied my fraud claim. However lightinthebox.com can really help turn this situation over for me in my favor if they can send me proof of fraud by giving me documentation that the incorrect billing and shipping address details were entered to make this purchase that was made using... Read more➤

Clothing, Shoes and Acc

4 Aug, 2021

Order didn’t fit

The 2 outfits I ordered did not fit. How do I return them?I like to know if the jumpsuit come in a larger size I have xl. Do you have to send me a return label?

Clothing, Shoes and Acc

4 Aug, 2021

Waiting for reply, need to return all cushions in order

I need to return all the cushions in my last order Cushions are either dirty or wrong colour Ticket number 2413**** Order number 210717****787397

Clothing, Shoes and Acc

4 Aug, 2021

Horrible Communication

Placed an order. Gave my correct billing and mailing address. They have automatically used old information. Have not heard anything from them. Needed items quickly and have not been able to reach them User’s recommendation: Look elsewhere.

Clothing, Shoes and Acc