Brinks Home Security

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Brinks Home Security

Average Rating:

2.03 / 998 votes / 124 reviews
1990 Wittington Pl.
United States

Phone number: +1 800 447 9239

Category: Security Services

Links of Brinks Home Security
Toll-Free Number:
(800) 447-9239
Customer Service:

Executive Response Department
(888) 758-5900

(469) 513-8685
Business Customer Service:
(800) 615-3844
Current Partner

(800) 595-2059
Dealer Relations

General Info:
(800) 628-6093
License Information

(855) 910-7980
(855) 548-3928
Investors/ Franchising:
(212) 446-1875
Jobs/ Career:
(972) 277-3648
(781) 575-2798
(866) 290-4236

(888) 382-1222
Sales/ Reservations:
(833) 327-4657
(866) 492-4759
Other Info

+1 800 447 9239 (Customer Service) +1 855 910 7980 (Sales & New Service) +1 800 595 2059 (Dealer Relations)
+1 469 513 8685 (Text Only)
1990 Wittington Pl.
Dallas , Texas
United States – 75234-1904
Mon6:00 AM – 12:00 AM
Tue6:00 AM – 12:00 AM
Wed6:00 AM – 12:00 AM
Thu6:00 AM – 12:00 AM
Fri6:00 AM – 12:00 AM
Sat6:00 AM – 8:00 PM
Written CorrespondenceMONI, PO Box 814530, Dallas, TX 75381-4530 Show MoreShow Less

Company Address
Brinks Home Security
1990 Wittington Place
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Brinks Home Security , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Brinks Home Security

This is the worst experience I’ve every had with a company. They are so slow to alert anyone plus constantly locking you out of the portal plus you can never reach them. I would not recommend this company to anyone User’s recommendation: terrible experience.
They got to big, they can’t take care of there old customers, there to busy trying to get new. I tried to get customer help they put me on a 30-40 min wait. So I tried to call for new customer they talked to me immediately. User’s recommendation: Do not recommend.
10 Aug, 2021

Disabled box

Terrible customer service!!!!! Hours on hold. Problem with box. Supposed to be disabled until house visit. Have had police and fire truck to house. Cant reach a person on phone to help. Worst company ever! User’s recommendation: Never use.
Poor customer service. Refusal to correct errors in billings. Lies, cheat and dishonesty. 1 hour to answer calls. This company should not be allowed to operate in California or any other Country. The WORST Company I have ever dealt with….do not conduct business with Brinks Brinks!!! Brinks!!! people people. User’s recommendation: Do not conduct Business with this... Read more➤
I am a widow and am on a fixed income. I had Brinks and they raised the rates on me which hurt me financially. I called them and asked for a reduction of rates and they added two years on my contract and put my rate at $30.99 a month. Five months later I found I could... Read more➤

Bad service

02/02/2019 a mobile phone was purchased. I always do a factory restart before sending it to the service to make sure that the software does not hang. Initially, there was a problem with the screen not working. I took the phone to MTTC in Suirrey, I was refused to accept the phone because it is from the Chinese region. Taken to AZ Electronics, the screen was repaired. After a while the phone could not be charged, I sent it to the RD service, the charging was repaired, but when I got home I found that the speakerphone did not work. Again, I did a factory restart because AZ Stores told me that the first thing done in the service is a restart. The next day I wrote a submission, after a while I received an answer that no defects were found. It is interesting how the defect, which was also found by the store seller, could have disappeared. Accept,that the phone was repaired and returned as if there had been nothing to avoid changing the phone. Okay, I came to terms with that and continued to use the phone. Now 20.03.2020. the front camera of the phone did not work. I restarted the factory - nothing changed, the camera didn't work. I wrote the application again (21.03.2020) I received an answer (10.04.2020), the answer was again negative, again I had sent to the service phone, which was all right, although again in the store with the seller we made sure that the camera does not work. Again, I assume the phone was repaired and returned as if there was nothing to avoid changing the phone. Since I have this phone, the phone has been in service for several months. I have always bought AZ Electronics despite the fact that the prices are higher than in online stores,everything has always been a matter of service, but after this time I am no longer sure if it is worth paying a higher amount than elsewhere if I receive such poor service. It is not at all clear to me whether the phone is original if it is intended for the Chinese region. Of course, I want my phone exchanged for another model!


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