More Contact Info

Other Info

+86 10 5908 0008
Diantong Shidai Guangchang, Building #2 Suite D
7 Jiuxianqiao Beilu, Chaoyang District
Beijing
China
US Address

808 Howell St #300
Seattle, WA, 98101 Show MoreShow Less

Company Address

LightInTheBox.com

Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road

Beijing,

China

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Complaints & Reviews — Light In The Box

8 Aug, 2021

Return details for full refund still not received.

I have asked on several occasions for details of where to send back my order for full refund. I have still not received any details. Lorna Thomson.

Clothing, Shoes and Acc

7 Aug, 2021

Have not received items

Order was placed on July 21 2021 Have not received product or any info on delivery not pissed off just wondering if product has been ship or when it will be. Thanks

Clothing, Shoes and Acc

7 Aug, 2021

Where are my items

Hi, I ordered items from your website, but signed in using my.phone number instead of my email, money has been taken from my account hut i have not received my items. Where are my clothes???

Clothing, Shoes and Acc

7 Aug, 2021

No return on expensive item

On July 14, 2021, I bought an expensive dress, in my size, from Light in the Box. When it arrived it did not fit in some places the zipper was10 inches apart. When I tried to return they told me, “According to our return policy, it is with much regret to inform you that this item is... Read more➤

Clothing, Shoes and Acc

6 Aug, 2021