More Contact Info

Toll-Free Number:

(877) 872-5356

Customer Service:

(844) 913-7201

France

+3 317 071 2924

Spain

+3 491 258 2618

+44 808 169 7251

Headquarters:

+3 851 579 0883

Stockholm, Sweden

Locations:

+86 215 404 1891

Shanghai, China

Fax:

+46 8 613320

Other Info

Other Info (opening hours):

US Office

LELO Inc., 5799 Fontanoso Way,

San Jose, CA, 95138, USA

Asia Office

LELO, 1701-1710,

75 South WanPing Rd.,

Shanghai, China 200032

Australia Office

6 Prohasky Street,

Port Melbourne, Victoria, 3207

VIC 3109, Australia

Company Address

LELO Inc.

LELOi AB, Birger Jarlsgatan 22

Stockholm,

Sweden

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Complaints & Reviews — Lelo

20 May, 2021

Defective Product’s Terrible Warranty

I currently have 3 Lelo products and only 1 works (for now as it did stop working and starts again) 1: Lelo Hugo-I enjoy this toy very much… now It did stop working for almost 2 months after the first time I used it in the shower so it works for now so no complaints…

Health and Beauty

30 Mar, 2021

I want an item and it’s out of stock

No i don’t have issues with anything else. I’m just waiting for my Smart Wand 2 that i ordered, all the reviews were great i can’t wait to receive it so i can try it out

Health and Beauty

10 Dec, 2020

Not receive the package

Hello NO…..there is no issue I finally got my product and a free gift for the inconvenience of the wait. Im a Very Satisfied customer User’s recommendation: Absolutely.

Health and Beauty

2 Oct, 2020