More Contact Info

Customer Service:

+6 032 728 6600

Customer Service:

+6 032 728 6600

Complaints:

+6 032 174 1717

Overseas

+60 130 088 5465

Other Info

Other Info (opening hours):

Other Location:

5th Avenue, Bonifacio Global City,

Taguig City 1634 , Net Park Building,

Level 23, Metro Manila , PH

8 Shenton Way #43-01 AXA Tower Singapore,

Singapore, Singapore 068811, SG

67 Le Loi Street, Ben Nghe Ward, District 1,

Saigon Center Building, Tower 2,

Level 19, Ho Chi Minh, VN

Mailing Address:

Complaints

50480 Kuala Lumpur

Contact Centre (BNMTELELINK)

Fax: + 6 (032) 174 1515

Company Address

Lazada Malaysia

198 Jalan Bukit Bintang 55100, Level 20

Menara Worldwide,

Malaysia

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Complaints & Reviews — Lazada Malaysia

19 Aug, 2021

Completely non-existent customer service

I placed an order in July (more than a month ago) and it was repeatedly delayed. Ok, fine. Weeks later, I got a notification that my package was FINALLY here – except it wasn’t. Their *** *** courier had delivered my stuff to the wrong house, and I had no way of…

Auctions and Marketplaces

18 Aug, 2021

The order (Cordless drill ) is not function

I received the goods that the grill condition was hot. And I tried on the switch but it didn’t work. i tried charging but it didn’t work to this day. Pls refer attachment.. User’s recommendation: Pls settle my problem first.

Auctions and Marketplaces

18 Aug, 2021

Order 8 items only delivered 2 & system show complete

Ya I email Lazada Malaysia again yesterday after submit the picture of which two items that I have received as request by them but after one week no news at all from them on outcome, Then another person call me yesterday &;;;;;;;;;;;;;;;;;;;;;;;;;; looks like she didnt know what happened to my case &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp; ask the same question... Read more ➤

Auctions and Marketplaces

18 Aug, 2021

Sent items to wrong address

(1) Chat with Lazada no respond.. (2) courier service sent parcel wrong address (3). Courier person no call before deliver (4) courier person update wrong place photo with parcel

Auctions and Marketplaces

18 Aug, 2021

Parcel Refund and Not Moving

1) Order 294276****60739, tracking GAMA00250****, overdue and not reach customer, request for refund 2) Order 295389****60739, tracking MYMPA03557****, not moving since 13/8/21 3) Order 295855****60739, tracking MYMPA03578****, not moving since 16/8/21 Please urgent settle the problem above

Auctions and Marketplaces