They didnt transfer me to the right place and did not resolve my problem at all. I needed help with a season pass and they sent me to the hotel
Knotts has not answered their customer service calls for weeks- with the automated voice message saying each time Due to high call volume, please call back later. Im starting to think that no one is working customer service anymore. It is similar with emails. The website said it would take max two days to answer your email,...
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I spoke te seréval ppl at the park no one can fix the issue I keep getting transfer to diffrent people
The staffing shortage is everywhere, and it’s very apparent at Knott’s. There isn’t enough staff to keep the lines moving so it’s at least a 45 minute wait anywhere you go. Even to just purchase water!! Knott’s requires you to make reservations before you can visit so they know how many people will be entering the park...
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Knotts isnt a very good place to go if you are in a scooter or wheelchair its not enough room to fit and some of the elevators arent working and it really doesnt fit with the scooter in the elevators I wont be going back there my trip was terrible
