Wrapping, Attitude
Today, December 18, at around At 12:00 I went to pick up my order. As the holiday approached - I chose to order a gift for my husband directly from 1a.info, as there were many ordered goods, I knew that my husband would go with me after the order. As the 1a.info website, when forming an order, the opportunity to receive a beautifully wrapped gift is offered, I chose this option to avoid my husband seeing his Christmas surprise before Christmas itself. When forming an order, each product has an option to choose which specific product to pack and which not. Then I note, ready to pay for the gift an additional 5.99USD for wrapping. We are going to 1a.info office. As before Christmas, the queues are long, but since we didn't have the opportunity to leave our 2-month-old baby with our grandmother, we went for a room for parents with children. It is a great pleasure that 1a.info thinks about parents with children and it seems that we met the whole line. But our joys ended very quickly: Bring a husband's gift, of course, unpacked and put a box next to it, which is not the look of 1a.info (With a bow, etc.) and the size and shape of which no one can put item from the order list, even well chopped.. Of course, the surprise upset, the husband saw the gift and I was unpleasantly surprised. I asked that the case - I order because the specific product is packaged and forming an order instruction which product to pack - answered me that 1a.info representatives do not know which product I want to pack, because they do not show it anywhere and it is not their duty. So when forming an order, the option next to each item, note, that it is packaged means that when we receive the order we simply receive a separate cardboard box. Of course, even the size doesn't matter. As a result - the man has seen his gift, I am given an ordinary cardboard box of 5.99USD, in which I can not pack anything from the ordered (Of course I refuse) and together we waited for the order at the checkout, for about half an hour, meanwhile, the girl who served us also brought goods to other girls who served other people at other checkouts. Unfortunately, I did not record the name of the girl because I was very derailed and she also ran around the warehouse all the time. 1a.info I will shop online independently and 1a.info has always been my primary choice, I have turned a blind eye to the fact that previous times I have had to wait a long time for an order on the spot, (Compared to other online stores where the order, if it is ready for receipt, then it is also available immediately, not after the customer arrives after the order, then only the whole warehouse is put together) but this time it was crazy. I am very, very disappointed…
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