Awful Customer Service! I actually liked the bag I’d purchased. Or so I would have, if Kate Spade had honored the transaction properly. I ordered the bag during a “Surprise Sale!” they emailed me about. Except it was delivered without the long strap – a key and functional component of the item. I spent a week trying...
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My purse is falling apart. It’s less than a year old. The store and customer service are not helpful at all. They say two different things. I will never buy Kate spade again.
I bought a clear and rose gold glitter case that came with the universal stability ring which is anything but. It quickly started flopping around and being unstable. It cannot he used as a stand as it has quickly become loose. I called them only to be told that there’s nothing they could do…try Best Buy! Seriously?...
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Update by user Jan 01, 2019 Good news but not from Kate Spade Corporate or call in customer service or the store in West Hartford Ct where they said I could have purchased the item at Nordstrom. The item had a Kate Spade ticket with bar code with all information they needed for a return. After…
First off, I would like to say that I am a huge fan of Kate Spades merchandise, but my experience today with an employee was nothing short of horrible. I was at a Kate Spade outlet store where upon seeing a rack of clothing items with a 60% off sign facing the front of…
