I’ve had a Kate Spade handbag that I received as a gift. The handle is literally shredding apart … the bag is useless. I see that Kate Spade does not honor any sort of warranty against the handles of handbags (obviously because they are cheaply made, and fall apart)….
Placed a pre-order for an item. I noticed that on the pre-order fulfillment date that my items were still being processed. I contacted Corporate two times regarding the issue and they assured me that my item would be to me by the end of the week. Okay, I give it until the end of the week. No...
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I have had my purse since 8/18/2018 and the zipper is coming apart. I took it back to the store today 9/2/2019 and they said there is nothing they can do because it is 2 weeks over 1 year. Frustrating that the company does not support quality.
I am extremely disappointed in my purchase. I bought directly from the website when they had a sale. I saved the bag for winter season for a pop of red color. Only 5 months in the handles started to fray an now are ridiculous. I don’t expect a more expensive bag to last a shorter time than...
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Feeling super disappointed for Kate Spade customer services. I bought total 5 items from their New York official website last month (2019/Jun), they split the items by 2 parcel (3+2). When i received the completed parcel (means it is never opened with original packages from KS) from forwarding services, there are only 4 items ( 2/3 +...
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