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Complaints & Reviews — Journey Shoes

26 Dec, 2017

NEVER AGAIN!!!!!!

I placed an order on 12/06/17 for 2 pair of Adidas tennis shoes in youth size 3. I received an email on 12/11/17 that my order had shipped and I would receive a tracking number when FedEx received the merchandise. I checked my email repeated for 1 week and my order did not move. I called FedEx... Read more➤

Footwear and Clothing

17 Feb, 2017

Journeys Customer Service Call Center are LIARS

On 01/01/2017 i made an exchange purchase at Journey’s Kids in North Point mall (order number 71272368) in the amount of 37.99 plus 2.99 for tax. On 01/14/2017 i called the call center and they informed me the sales rep entered in the wrong mailing address without my knowledge and the item i purchased was return to... Read more➤

Footwear and Clothing

4 Jul, 2015

Journey Shoes In Newgate Mall has a ***

My 16 year old granddaughter interviewed there for a job. David, the older manager, told her to “dance for me”. She sat there and he continued saying that if she danced for him then he would know that “she would be outgoing as a customer service employee”. I am so angry. I have tried to file a... Read more➤

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