Toll-Free Number:

(855) 661-0018

Company Address

Personalized Beauty Discovery, Inc

201 Baldwin Ave. 2nd Floor

San Mateo,

United States

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Complaints & Reviews — Ipsy

5 Aug, 2021

I have been overcharged and not sent my June bag

My name is Autumn Kimball. I signed up for the Glam Bag subscription from Ipsy back in March. I never received my June back and I was overcharged (they charged me $58.85 for the Ipsy Glam X bag,which I did not sign up for. I was also charged for refreshments which I also never signed up for... Read more➤

Cosmetics and Personal Care

5 Aug, 2021

Colors do not match

I have a colors I get do not match I need more browns and greens I would like to continue getting my bag but if I cant get the colors that match me I do not want your service colors do not match User’s recommendation: I have enjoyed your bags but colors do not match me.

Cosmetics and Personal Care

5 Aug, 2021

Frequent charges after account cancelation

I cancelled my membership in June. I have been charged for July and now for August! I can’t get any help with the computer customer service. I cannot talk to an actual person. This is absolutely ridiculous. User’s recommendation: Do not buy from ipsy.

Cosmetics and Personal Care

5 Aug, 2021

I need to talk to a representiative

I was charged twice for the same product on my credit card one payment of 54.88 was processed and the other charge of 54.88 is still pending but has been taken off my balance all ipsy needs to do is release the pending charge and my money will be back in my account immediately, I have been... Read more➤

Cosmetics and Personal Care

5 Aug, 2021