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Emails and texts were great and showed delivery time of 3:30 to 5:30 and never arrived. After calling approx 6 times and on hold for an hour we were told they tried to deliver and called. Next day and several more times on hold for 45 minutes we were told it never shipped so we canceled. Do...
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I am currently waiting to connect to someone, they called earlier I answered but no response on the other end, thought spam till they left a message on my husband’s phone.. I called and approximate wait time would be 9 minutes. Well I called at 2:40 pm and it’s now 4:41 pm Arizona time. This is unacceptable....
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So far it has been over 5 days and nothing has happened to get the return item which is a refrigerator that is defective, picked up and returned to Costco. They seldom answer the phone and if they do, they keep you waiting 30 minutes to 1.5 hours. Then they will tell you that they have not...
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Wasted 10 hours waiting for delivery, 3 hours on hold waiting for status on why my delivery is10+ hours late . Never notified of any changes to my delivery only to be told by driver 10+ hours later my box/furniture is damaged and I need to order a new one if I dont want the damaged one....
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Ive scheduled two separate delivery dates and still do not have my washer and dryer! After weeks of waiting, scheduled my delivery for May 29. I received a call saying theyd be arriving in 30 minutes. When the driver arrived, he told us he just had the dryer. When…