I have just purchased this 50gram white Ox Tobacco from my local food Works in Port Macquarie NSW I have been smoking white Ox for the past 12 years there is so much bark in this packet for the amount that I’m paying $117.55 this is disgusting. The last packet I brought was the same and I...
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Hi I have been smoking this brand since 2010 and in the last month I’ve noticed it’s flavourless dryer and not pleasant too smoke has the process changed I’d appreciate any information so I don’t have too find a new brand because I love riverstone I’d as Also like too too ask for a refund off possible...
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To Whom it May Concern My name is Steve Parkin and I have been a faithful consumer of your product JPS+Crushball Gold for a few years now. I have never had a problem before and have enjoyed your product. I am writing this to you, not with a cynical scheme to cop free product, and I am...
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To whom it may concern, Both me and my partner have smoked Riverstone RYO tobacco for years and have been very happy with the products. The main reason we enjoy this tobacco is the moistness. We find other competitor companies tobacco to dry and not enjoyable. On the 16/09/21 we purchased 5x Riverstone Rum RYO as we...
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I have recently switched to your brand and style of cigarette In the last two packets I have had an unacceptable amount of hard stems that clearly can’t be smoked I switched because price of premade smokes is out of my price range And jps offers an affordable comparison with the freedom to roll a smoke how...
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Poor Service
Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.
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