I’m just complaining to you about you parker and simpson gold 20’s smokes. I purchased a packet and the filter detched from smoke as I pulled it out .wasn’t too concerned until it happens to 4 or 5 more in the same packet which is not acceptable so 1/4 of pack was useless. Not satisfied at all...
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There is chunky debris in my pouch. I’m more than half way through my pouch and here are a number of small to large debris (not tobacco) objext I am finding in my pouch. I understand the occasional stem or twig but these are black and soft, and others are brown and flaky and hard. I don’t...
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Hi i have been smoking this product for a few years occasionaly i get some larger pieces of tabaco which i dont mind just throw em away but i just pulled a chunk of what looks like black tar out of my packet its roughly 6mm wide 6 mm long 2mm thick.its honestly Not much of a...
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HI, I was wanting to make a complaint about a packet of cigarettes i purchased. In one of the sticks there was a hard black piece of material that was sticking through the bottom near the filter. As i ripped it open to get it out i was shocked at what came out – it may be...
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I have been smoking Riverstone for a while now. On many occasions now I nearly choked to death by unbeknownst to me smoking some of the black tar crap that is this product. Where is the warning label?? It is not a pleasant experience. I think your CEO should roll one up and try the black tar...
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Poor Service
Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.
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