I’ve waited 9 weeks to get my bike fixed. The front panel with the distance, speed, time, and resistance will not work. I’ve called 11 times. They have been rude. My warranty is up 10-2-2023. I ride every day for therapy. They keep telling me its coming the next day but they’ve said that for 7 weeks....
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Ok this was two years ago I bought the proform 9000 it had a smaller screen than now but the incline is 15%. I asked about the blue tooth because sometimes our WiFi is not that great. I asked about pairing to the app on my phone. I was told yes it would do that it even...
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Update by user Apr 19, 2021 I was finally able to get a hold of someone on the phone. It took several days of calling. Don’t bother looking for chat, the only way to get a response from this company is by calling. Original review posted by user Apr 19, 2021 Bought the extended warranty when I...
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Update by user May 12, 2021 Fourth motor control board has failed after ten minutes of use. Now they have sent a new control board and a new console. They refuse to replace the machine and just want to continually throw new parts at it. Maybe this time it’ll be fixed. Will update soon. Original review posted...
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I got two S22i bikes, ordered my first bike on Dec 27, arrived to my house and after assembly did not work at all (only the monitor worked). Cadence, resistance, is completely disconnected from the Monitor. Talked to NT support, told me was a cable issue. They sent me…
