Accredo




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Accredo

Average Rating:

2.38 / 585 votes / 72 reviews
Accredo Health Group, Inc.
PO Box 954041, St. Louis County, Missouri, 63195-4041
United States

Phone number: (844) 516-3319
Web: http://www.accredo.com/

Category: Pharmaceutical Companies

Toll-Free Number:
(800) 803-2523
Customer Service:

Alpha-1 Antitrypsin Deficiency
(866) 625-7421

Bleeding Disorders
(866) 712-5200

Cystic Fibrosis
(855) 315-3408

Hereditary Angioedema, Immune Deficiency
(866) 820-4844

Oncology
(877) 732-3431

Pulmonary Arterial Hypertension
(866) 344-4874

Sickle Cell Disease
(877) 554-3089
Accounting/ Billing:
(866) 943-9044
Monday - Friday: 7:00 am - 6:00 pm

General Info:
(844) 682-5152
Copay Assistance Support Team, Monday - Friday: 7:00 am - 7:00 pm

(844) 404-7849
Oncology Copay Assistance Team, Monday - Friday: 7:30 am - 5:00 pm

Legal:
(877) 222-7336
Privacy Inquiries

Technical Support:
(866) 725-2546
Digital Support Team, Monday - Friday: 7:00 am -10:00 pm, Saturday: 7:00 am - 4:00 pm

Fax:
+1 (877) 329-4605
Company Address
Accredo Health, Inc
PO Box 954041
St. Louis County,
United States

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Complaints & Reviews — Accredo

18 Jul, 2021

Poor coordination

Accredited is a mandate from express script .patients are required to use it and therefore poor coordination leads to breaches in medication supply. Ongoing loss of physician orders and patient communication is pervasive. Automated systems are barriers in acceptable communication. I am presently changing meds to avoid using accreditation. Its only my secondary but this is still... Read more➤
Unfortunately Accredo is the specialty pharmacy Cigna contracts with to dispense certain medications. It took 12 calls to get a medication shipped. From prescription date to shipping date was 6 -7 weeks. Total and complete incompetence. Not for lack of perceived effort by some of the phone reps, but do not trust that something is being elevated... Read more➤
I have been trying to get a medication since July 2nd 2021 and this is July 13th. I have talked with NUMEROUS people. I get a different excuse each time. No follow up unless I do it myself. They change dates on orders to cover their ineptness. SOMEONE has got to investigate them!!! User’s recommendation: Do NOT... Read more➤
Someone from Accredo tried to get a prescription in my name,,,,lucky for me my doctor asked me about it. Soooo no go person who tried and oh yes it was for Botox! User’s recommendation: Nope!
When you make a call expect to be on the phone no less than 20 minutes. Be prepared to make at least 3 calls for the same prescription. However, this last time it was 6. The right hand does not know what the left hand is doing. When I finally got this last prescription issue resolved and... Read more➤
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