Worthless. Can not get to anyone. I will never buy an ICON product again. No customer service–Great matching until something breaks, then you are *** out of luck. You would think they would stand behind their products.
Update by user Mar 06, 2021 THE MOST NON RESPONSIVE COMPANY SINCE TIME BEGAN. SEVEN MONTHS FOLKS, SEVEN MONTHS. I WANT A SUPERVISOR FAST Update by user Mar 06, 2021 SEVEN MONTHS PEOPLE AND STILL NO SERVICE. YES, THAT’S RIGHT 7 MONTHS. MY LAWYER IS WARMING UP IN THE BULLPEN Original review posted by user Mar 06,...
Read more➤
Let me start by saying Ive owned multiple Nordic track items without issue but unfortunately my bike at 13 months old experienced multiple electrical problems the repair technician is great. I purchased an extended warranty but had to order my own parts at techs behest and coordinate shipping and return for repair after waiting for the technician...
Read more➤
I purchased an S22i NordicTrack studio cycle (Icon Fitness) October 2020 for $2,400. As of 12/26/2020, the bike does not work, even after a technician came out to service the bike and replace the controller. Icon has awful customer support, they are very difficult to connect with, parts take 3-4 weeks to arrive and the bike remains...
Read more➤
