On March 13, 2012 I ordered a Silicone series 240V permanent direct wired 94 inch baseboard heater. (order#1323300) My credit card was charged $344.00 and I was told it would take a few weeks for shipment. I called on April 24, 2012 and spoke with “Jay”. I was told the order was shipped. After not receiving my...
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We have owned a portable heater from hydrosil for years and had issues twice with before. We were sent replacement parts which worked fine until the unit malfunctioned again. This time they told us to send it back which we did on 11/20/12. We have been waiting ever since for our replacement heater. Tried calling and leaving...
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I ordered baseboards and thermostats for a small cabin in fall, 2012. When I didn’t initially complete the order on-line, Hydro-sil started sending me emails asking me to complete it, offering discount or free-shipping coupons. So, I did the order, paid–and then, NOTHING. Called them, emailed, etc. Got BS emails telling me they’d ship by the end...
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I payed for heaters in june 2012 did not get the products until end of Nov, One order is missing a toe kick heater, the other has a bad thermostat that needs to be replace. I got a massage the toe kick heater was being ship in Dec. Still have not gotten it, and that was the...
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Ordered and never received. Took my money and that was the end of there contact. This company is just scamming buyers and never planned on sending product. First learned of the six weeks to build after was tolded to read the fine print. Waited 8 weeks still nothing and asked for a refund. Tried to call back...
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