Save yourself untold aggravation and do not get involved with these clowns. They're either scammers, incompetents, or both. After I cancelled their hosting, they proceeded to go into my bank account and take another year's fees…then wouldn't credit me. My bank had to take care of making it right. Every email correspondence had a different rep's name....
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I moved my domain and email server to Dot5 18 months ago. Without notice, my email stopped working and my webpage was a very old version. I called tech support and was on hold for over two hours. I went to the live chat version and got a Sandy Ray after 25 minutes. He immediately asked the...
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It is impossible to cancel an account with Dot 5 Hosting. The will continue to charge your credit card after you try to end your service. I've sent 10 emails and made 7 phone calls, alldocumented, attempting to cancel. They just keep charging. Do not do business with them unless you want to pay for it for...
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Dot5 hosting LOST two of my domain names after they both had been automatically renewed and paid for (I have all receipts and cc statement as proof). I have been in contact with them daily for 2 months, and it's been the most frustating thing that has ever happened to me. One site was acquired by a...
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I had purchased a web hosting account from Dot5Hosting.com last year. The control panel was too hard to navigate so I never used it. In November, I received an email reminder that my credit card will automatically be charged for the annual fee in January. I signed into my account and couldn't figure out how to cancel...
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