Home Chef

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Home Chef

Average Rating:

2.67 / 311 votes / 41 reviews
Home Chef
433 W Van Buren St, Suite 750N,
Illinois, 60611-4137
United States

Phone number: (872) 225-2433
Web: https://www.homechef.com/

Category: Food Delivery

Customer Service Number:
(872) 225-2433
Other Info

Other Info (opening hours):

Standard Support Hours

Monday-Friday: 9am-6pm CST

Saturday: 10am-2pm CST

Sunday: Closed

Company Address
Home Chef
433 W Van Buren St, Suite 750N
United States

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Complaints & Reviews — Home Chef

10 May, 2022

Problems with delivery

I am happy with the food and the instructions. But when they switched from FedEx to another delivery company from California, I decided to quit. The problem is not about their location in California, but about constant delays in delivery. When they used FedEx, their boxes arrived at 1 PM, which was quite OK, but, now, they... Read more➤
Getting in touch with you is a real challenge. I have no idea whether you received my messages or not. How do I know that?I used your services for two weeks and only two boxes were complete! In all the other cases, there are missing ingredients or instructions or the food was actually spoiled. That’s an outrage!And,... Read more➤
We have been ordering it for a few years already. To be more precise, we’ve got 141 meals from it so far! Also, sometimes, when the weekly menu is poor, we switch to Hello Fresh or Freshly. Again, we love Home Chef for their food, but the delivery is a mess. We hate FedEx! So, this year,... Read more➤
I buy kits from Home Chef at Kroger, they offer a refund, but it is still too costly. Yet, the convenience outweighs that. Still, despite such a high price, the kits are not complete. They fail to add 2-3 ingredients almost every time. And that’s really annoying! So, yesterday, I came from Kroger with a Steak Gyro... Read more➤
7 Aug, 2021

Meals just came!!!

Our order was supposed to be here yesterday. We went to bed at 2 am and it wasnt here. We got your package off of our porch when we got up at 9. The freezer bags are melted and everything feels room temperature. What are we supposed to do now?
Food hasn’t arrived yet and worried ice will be thawed. Food has been a day late for past few weeks and ice packs were almost thawed. Very Dangerous.
19 Jul, 2021


Update by user Jul 19, 2021 DO NOT WANT TO GET Fired Original review posted by user Jul 19, 2021 Friday after I picked up my check I had a problem cashing it. I was so distrat I had to snap out of the stup I was in.im not going to air my bissness over the phone... Read more➤
I have been charged for 3 or 4 weeks of meals and none have been delivered to me. Please call me ASAP at 857-334-****.
Do the meals need to be refrigerated. Neighbors received a box from your company and they are out of town.
13 Jun, 2021

Moldy Parmesan cheese

I received my meal kit Tuesday, June 8. We went to cook the steak with sauce Robert meal wedensday night and when I went to open the Parmesan cheese packet, I luckily smelled it before pouring the packet onto my food. It smelled terrible and once I opened it up all the way and looked at it... Read more➤
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