I ordered my dress march 29th. And it has been under tailoring ever since. I emailed the customer service multiple times and was replied to the first 4 or 5 times and was told I would receive my dress on time. I was told my dress would arrive by the 19th of April and it hasn’t. the...
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This company is such a scam!!! I ordered 3 wedding dress I liked then wanted to return the other two dresses that didn’t fit but they are refusing to let me return the dresses or providing me an return address. They told me to keep the dresses and get them altered. I DON’T need three wedding dresses…they...
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My daughter ordered her prom dress from Hebeos (Order No.OU30180416004308025) on 4.16.18. She tried to cancel on 4.19.18. Hebeos replied and said the dress was under tailoring and if we wanted to cancel, we would be out 50% and that we should confirm the cancellation. We did not want to be out $100 so we did not...
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I purchased an expensive dress. I measured myself, had my husband measure me AND David’s Bridal. All measurements were the same and within the size 10 guidelines on the sizing chart for the dress. I get the receive the dress and it doesn’t fit! I contacted them via email and they WONT do anything to make it...
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I ordered a prom dress for my daughter. Going off the measurement chart we ordered a US size 6 which were within her measurements. It was a two piece dress and when we received it, the dress part fit perfectly but the top was entirely to small. She was unable to zip it up. We couldn’t even...
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