I ordered a prom dress for my daughter. Going off the measurement chart we ordered a US size 6 which were within her measurements. It was a two piece dress and when we received it, the dress part fit perfectly but the top was entirely to small. She was unable to zip it up. We couldn't even get the two zippers on each side to come close to touching much less zipping. I immediately contacted Hebeos customer service per the instructions and was told to take it somewhere and get it tailored. There was not enough material on the top to let it out even if I had wanted to. I explained to them that I ordered the dress according to the suggested measurements. I was told that I ordered the wrong size which I clearly did not. The customer service emails I have been receiving are like they are coming from a bunch of five years olds. I will never use this site again and I will warn everyone about them.