My order number is U30210629170849550. I ordered PO16033PO1252 & PO16033PO1408. I placed my order 6/29/2021 paid $54 for expedite delivery and received them on 7/14/2021. I was so dissatisfied I emailed customer service the same day I received them. Since then I have over 20 emails back and forth without a positive resolution. Both dresses do not...
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Do not buy from heboes y’all!!! they have the worst customer service ever!!! vivian was hella annoying asf to work with. Mark is full of [censored]. They don’t mean what they say nor do. How you gonna tell a customer to pay for shipping fee and a 30% restock fee and not pull through with it? [censored]...
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When I tried to return the dress within the stated timeframe returns could be made within 7 days. The agency gave me nothing but back and forth run around and refused to take the dress back and give a refund. I have spoken through email to at least 7 different people and as of today they state...
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I received my order and not only was it cheaply made, which maybe would’ve been fine since it was for a one-time wear, but the color was completely off. Not the RED that was posted on the website, but a burnt orange shimmer color, almost iridescent. In any case, I followed their protocol and contacted their site...
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I ordered a portion dress on April 17 and I paid extra for it to arrive before MAY 3 and it’s still not here. This is unacceptable and daughter now can’t attend prom. I tried to explain myself in a few words but apparently that’s not good enough for your company but taking my money and ruining...
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